You can cancel items or orders that haven’t shipped by following steps:

  • Go to Your Orders and select the order you want to cancel.
  • Select the check box next to each item you want to remove from the order.
  • To cancel the entire order, select all the items.
  • Select Cancel checked items when finished.
  • After submitting the cancelation, we will send you a confirmation message to the email address on your account.
  • You can also confirm that the order was cancelled by visiting Your Orders.
  • If you see the order in the Cancelled Orders section, it was successfully cancelled.